Samsung Recruitment 2023-24

Samsung is looking for dynamic and experienced Customer Care Executives to join our team. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our customers across all channels, including phone, email, chat, and social media. You will also be responsible for handling customer complaints, resolving issues, and maintaining positive relationships with our customers.

Samsung Careers

Responsibilities:

• Provide exceptional customer service to Samsung customers across all channels
• Handle customer complaints and resolve issues
• Maintain positive relationships with customers
• Gather and analyze customer feedback
• Identify and implement process improvements
• Stay up-to-date on Samsung's products, services, and policies

Samsung Jobs Near Me

Skills:

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Excellent problem-solving and decision-making skills
• Proficient in Microsoft Office Suite and CRM systems
• Ability to work under pressure and meet deadlines
• Strong understanding of the electronics and consumer goods industry