Work From Home Jobs In Flipkart

Flipkart is India's leading e-commerce platform, transforming the way people shop in India. We're a dynamic team of passionate individuals who are driven by innovation and a commitment to excellence. We believe in empowering our employees to make a difference and grow with us.

Samsung Careers

Responsibilities:

• Answer customer inquiries via phone, email, chat, and social media platforms.
• Identify and resolve customer concerns efficiently and effectively.
• Provide accurate and up-to-date information on Flipkart policies, products, and services.
• Maintain detailed records of customer interactions and resolution steps.
• Escalate complex issues to the appropriate team members for further action.
• Contribute to continuous improvement of customer service processes.

Samsung Jobs Near Me

Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities.
• Ability to work independently and as part of a team.
• Active listening and empathy skills.
• Excellent written and verbal communication skills.
• Computer proficiency, including CRM systems.

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